If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 15 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Returned items must have tags still on and be returned in original packaging. Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:

1. Contact our customer experience team at info@purstation.ca or 1-833-343-9666
2. Print your shipping label that you will receive by email
3. Send all items back to us using the label provided and with original packaging

Credit or refunds will be made in 48hrs after the reception. Any shipping fees are at the customer charge.